Digital Marketing Essentials

New from Pearson · Coming March 2027

Digital Marketing Essentials

First Canadian Edition
Danielle Wilson  ·  Pearson Education  ·  Author of Marketing: An Introduction

The first digital marketing textbook written for the way the field actually works now — measurable, mobile-first, AI-shaped, and distinctly Canadian. Built for students meeting the subject for the very first time.

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Why this book

Marketing has changed faster than the textbooks that teach it.

Every morning, billions of people reach for their phones before anything else. They scroll, search, and skim — and before they have said a word out loud, they have already met dozens of brands through ads, search results, and content in their feeds. That moment, multiplied across a whole population, is the terrain of digital marketing. It is also the terrain most introductory textbooks were never built to cover.

And the customer is no longer the only one deciding. Search engines choose what gets seen, recommendation systems assemble the offer, generative AI drafts the campaign, and increasingly, software shops on a person's behalf. Reaching the customer is no longer enough; you have to be understood by the machine the customer asks.

The book is organized around a single observation: marketing now happens in four conversations, defined by who is speaking and who is deciding. It calls that structure the Conversation Grid, and returns to it wherever a new channel raises an old question.

A Human
A Machine
Conversation One

The Craft

Human speaks → Human decides

Story, creativity, trust. The original conversation — and still the moat.

Chs 2–4, 10
Conversation Two

The Second Audience

Human speaks → Machine decides

Being findable, credible, quotable and consistent to the systems customers ask.

Chs 6–8
Conversation Three

The Delegated Voice

Machine speaks → Human decides

AI-generated, AI-personalized content at scale — governed by human judgment.

Chs 9, 13
Conversation Four

The Silent Trade

Machine speaks → Machine decides

Agentic commerce: your product data negotiating with the customer's agent.

Ch 13
Marketing used to be one conversation — human to human. It is now four.

For years, instructors have patched the gap with white papers, platform blogs, and video tutorials, because the available texts couldn't keep pace with the field. Digital Marketing Essentials was written to close that gap: a rigorous, genuinely current first course that teaches not only the what and the why of digital marketing, but the how — the strategies, tools, and judgment students need to walk into a co-op placement or a first job ready to contribute. It is written in the same clear, practical style as Marketing: An Introduction, and grounded in Canadian companies, Canadian consumers, and Canadian law.

Written for the field as it is now

A digital marketing textbook goes stale faster than almost any other. This one was written on the assumption that its reader is working in the version of the field that exists now — not the one that existed when the outline was approved. For this first edition, every case, statistic, tool, and legal reference was verified against primary sources, and where the ground had shifted — from AI search to agentic commerce to Canadian privacy reform — the text was rewritten to match rather than patched.

A Canadian advantage, not a handicap

This book takes a deliberately Canadian point of view — and treats it as a strategic asset, not a compliance cost. Canada has its own regulatory architecture for digital marketing: CASL's strict consent rules for commercial messages, PIPEDA governing personal data, Quebec's Law 25, and the Online News Act. Canadian marketers have long experienced all of this as a tax. That framing was always wrong, and it is now expensively wrong.

The rest of the world is converging on the Canadian position. Browsers block third-party cookies, mobile platforms have turned tracking into a permission customers must actively grant, and regulators in Europe and the U.S. are legislating toward requirements Canadian marketers have already spent a decade learning to work inside. Students who learn to build on data customers actually chose to share aren't learning a Canadian peculiarity — they're learning the thing everyone else is about to have to learn.

Built in a classroom that feeds industry

The book grew out of a program rebuild. In 2021, the British Columbia Institute of Technology asked Danielle Wilson to redevelop its marketing communications specialty; the result was ten new coordinated courses and a renamed program — Digital Marketing and Brand Strategy — which she now leads. The curriculum is reworked with industry every year (not reviewed, reworked), and twenty agencies and in-house marketing teams were consulted in developing this text.

Students complete a ten-week, four-day-a-week internship inside a working marketing team, and about 85% of graduates begin work in the field immediately after finishing. Every framework in this book was taught to students who then walked into an agency or marketing department within months — and came back to say which parts were useful and which were merely academic. The frameworks in these pages are the ones that survived.

What it's built on

Four ideas run through every chapter.

01

Theory you can act on

Every concept is paired with a real campaign, a working example, or a decision a marketer actually had to make — so the ideas transfer straight to the workplace.

02

Built for beginners

Written for students meeting digital marketing for the first time. No assumed jargon, no prerequisites — just a clear path from first principles to confident practice.

03

Made for a moving field

Digital marketing rewards adaptability. The book teaches a mindset of continuous learning, not a list of tactics that expire the moment the platforms change.

04

Canadian and inclusive

Canadian case studies, regulations, and market realities throughout, with intentional space for Indigenous perspectives and diversity, equity, and inclusion.

What's inside

Thirteen chapters that move from foundations to channels to strategy. Each is self-contained enough to support a modular course, but the sequence builds cumulatively — so instructors can teach in the order that fits their course.

Foundations
1Introduction to Digital Marketing
3Digital Consumers and Customer Experience (CX)
Owned Presence & Content
2Websites
4Content Marketing and Content Creation
Getting Found & Paid Reach
6Search Engine Optimization (SEO)
7Search Engine Marketing (SEM)
8Display Advertising
Direct & Social Channels
9Email Marketing
10Social Media
11Mobile Marketing
Measurement & Strategy
5Analytics
12Digital Strategy
The AI Frontier
13Generative AI and Large Language Models in Marketing

The frameworks

The part of the book most likely to still be useful in five years. Each is a tool for thinking, introduced alongside the specific failure it is built to prevent. All are original to this text. Two run underneath the whole book:

The Conversation Grid

Four conversations, defined by who is speaking and who is deciding — the structure the whole book hangs on, and a diagnostic that exposes the team built to hold only one of the four.

The Conversation Arc

The journey model the book uses in place of the funnel. A funnel works by gravity; a conversation builds momentum — customers you persuade, not volume that falls.

The Conversation Arc
from first spark to advocacy
1
Awareness
Making the unknown known
2
Consideration
Turning interest into evaluation
3
Conversion
Turning evaluation into action
4
Loyalty
Turning customers into advocates
A funnel narrows by gravity. The Arc widens as the relationship deepens.

Most chapters then add a framework of their own, each aimed at a failure common in that discipline:

The Four Gates (Ch 4) — relevance, alignment, platform-awareness, and purpose — the four questions a piece of content must pass before it ships.
The Analytics Autonomy Ladder & Signals, Not Scores (Ch 5) — a way to place any analytics practice by who is deciding, and to read a metric as a signal to interpret rather than a score to chase.
The Second Audience (Ch 6) — findable, credible, quotable, consistent — how to be understood by the machine that now decides what a customer ever sees.
The Match Chain (Ch 7) — query to message to page, kept aligned, so paid search that wins the click doesn't lose the visit.
The CPM–CPC–CPA Ladder (Ch 8) — bidding models read as rungs on a ladder of risk transfer, not as payment types to memorize.
The Metric Conversation & Three Depths of Personalization (Ch 9) — make metrics answer to a decision, and match personalization to what you actually know about a person.
Grown, Amplified & Borrowed Reach, with Presence Inflation (Ch 10) — three kinds of social reach distinguished by ownership, and the test for a brand on every platform with a strategy for none.
Plant, Harvest, Cultivate, with the Channel Value Equation (Ch 12) — the three fundamental efforts of a digital strategy, and a way to compare channels on more than one variable.
The Prompt Brief & From Prompt to Polished (Ch 13) — a structure for briefing a generative model, and the loop that turns its first draft into publishable work.

How each chapter works

Every chapter uses the same set of features, designed to carry students from a clear statement of what they should be able to do, through the concepts and vocabulary, into real application and assessment.

Learning Objectives — numbered objectives that map directly to each section, so students can always find where a skill is taught.
Key Terms & Glossary — essential vocabulary defined in context and collected alphabetically at the back.
Checkpoint Questions — short self-checks after each objective to confirm understanding before moving on.
Opening & “From Theory to Practice” cases — real companies, chosen for what they teach — including where they struggled — to analyze, not just admire.
The Running Case — one company followed across chapters, so the disciplines studied separately combine into a single story.
Inside the Toolbox — the actual platforms marketers use, framed by what each tool is for rather than a click-by-click that dates instantly.
Discussion Questions & Concept Application Activities — arguments to take a position on, and projects that ask students to do digital marketing with real brands, budgets, and constraints.

What makes it different

Not another overview. A course you can teach from and learn from.

→ Canadian to the core

CASL and Canadian privacy law, homegrown companies like Shopify, and case studies drawn from Canadian businesses of every size — not U.S. examples with the spelling changed.

→ Applied, not abstract

Frameworks, worked examples, and end-of-chapter projects that ask students to build real strategy, not just define terms.

→ Frameworks built to last

Original ways of thinking, each introduced alongside the specific mistake it is designed to prevent — so what students learn survives the next platform change.

→ AI-native

A full chapter on generative AI and large language models — how they're reshaping content, search, targeting, and the marketer's own workflow — plus AI woven through the book, not bolted on, used with fluency and skepticism in equal measure.

→ Modular for instructors

Self-contained chapters you can reorder or omit, supported by an instructor lesson-planning guide, a 15-week syllabus, rubrics, and assessments.

Who it's for

Written for the classroom, useful well beyond it.

Students

Especially those in marketing, business, and communication programs with co-op or internship placements, who need skills they can use on day one.

Instructors

A current, Canadian, teach-ready text with the supporting materials to build or refresh a digital marketing course without stitching it together from blog posts.

Professionals & founders

Working marketers updating their skills, and entrepreneurs and small-business owners who want a clear, practical guide to growing online.

About the author

DW

Danielle Wilson

Danielle Wilson is a marketing and business-strategy educator with more than sixteen years in the post-secondary classroom. She is Program Head of the Digital Marketing and Brand Strategy program at the British Columbia Institute of Technology and an instructor and department coordinator in the School of Business at Capilano University in North Vancouver.

She is the author of Pearson's Marketing: An Introduction (Canadian edition), a past president of the BC chapter of the American Marketing Association, and a recipient of Business in Vancouver's 40 Under 40 award. A 20-year veteran of the Canadian advertising-agency world, she continues to work as a digital marketing consultant. She holds a graduate degree from Harvard University and an undergraduate degree from Western University.

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Digital Marketing Essentials arrives from Pearson in March 2027. Subscribe to my newsletter, Notes from the Middle, and you'll hear the moment it's available.

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© 2026 Danielle Wilson · Digital Marketing Essentials is forthcoming from Pearson Education.